The Property Management Process

Renting your property with The Property People is simple, transparent, and professional. We manage every stage of the process, from appraisal to tenant selection, routine inspections, repair management, and everything in between. Here's what you can expect when you rent your property with us.

1. Property Appraisal

The process begins with a comprehensive property appraisal. We assess your property to determine its rental value based on current market conditions and comparable properties in your area.

• Market-Based Rental Valuation:
  We’ll ensure your property is competitively priced, helping you achieve the best possible return.

• No Obligation:
  Our property appraisal is completely free with no obligation to proceed.

2. Sign Sole Agency Agreement (Minimum 12-Month Period)

Once you decide to proceed, we’ll ask you to sign a Sole Agency Agreement, which outlines the terms of our relationship and our responsibilities.

• 12-Month Commitment:
  The agreement is typically for a minimum 12-month period, ensuring full-service property management and consistent care for your asset.

3. Photos Taken & Marketing

We want your property to stand out! High-quality professional photos are taken to showcase your property at its best.

• Staging and Photography:
  We’ll make sure your property looks visually appealing to attract the right tenants.

• Advertising Across Multiple Portals:
  Your property will be listed on realestate.com.au and other key property portals, ensuring it gets maximum exposure.

• Free Marketing:
  All marketing and advertising costs are completely free throughout the duration of our management.

Why Free Advertising?

We believe it's unfair to charge a property owner for marketing when it benefits both you and us. Every "For Sale/For Rent" listing provides brand awareness for The Property People and brings attention to our business. For years, property owners have inadvertently been covering these costs, and we think it's time to give you the benefit instead!

4. Entry Inspection

Before your new tenant moves in, we conduct a thorough entry inspection to document the property’s condition.

• Detailed Photos & Reports:
  We take high-quality photos and write a comprehensive entry inspection report to document the condition of the property. This protects you from any potential disputes when the tenant vacates.

5. Tenant Selection

We carefully select tenants who will take good care of your property and meet their rental obligations.

• Thorough Screening:
  We perform background checks, credit history assessments, employment verification, and reference checks to ensure the best fit for your property.

• Choosing the Right Tenant:
  We select tenants who are reliable, responsible, and respectful of your property.

6. Bond Received

Once the tenant is selected, we ensure the bond is received and lodged with Consumer and Business Services (CBS) in accordance with South Australian tenancy laws.

• Bond Protection:
  The bond protects both you and the tenant in case of any property damage or unpaid rent.

7. Key Handover

Once everything is set, we’ll ensure that the keys are handed over to the tenant.

• Key Handover:
  The tenant will receive the keys to your property, and we ensure they understand their responsibilities.

• Move-In Support:
  We make sure your tenant has all the information they need for a smooth move-in.

8. Ongoing Property Management

Once your tenant is settled in, we continue managing the property to ensure it’s well-maintained and that rent is paid on time.

• Routine Inspections:
  We conduct routine inspections every 4 months (after the initial 2-month check). This procedure reassures you that your property is being well-maintained. If the first inspection is satisfactory, following inspections will be spaced at 4-month intervals. We believe that conducting an inspection every 3 months is unnecessary for good tenants.

• Why 4-Month Inspections?
  Tenants appreciate having their privacy respected, and inspections every 4 months rather than every 3 months tend to foster a positive, long-term relationship between landlord and tenant. Good tenants are more likely to stay responsible and take care of the property if they feel their privacy is valued.

• Zero Tolerance Policy on Rent Arrears:
  We have a strict zero tolerance policy towards rent arrears, ensuring that rent is paid on time and addressing any issues immediately.

• Detailed Ingoing & Outgoing Inspections:
  Our ingong and outgoing inspections are the most comprehensive in the industry. Clear and detailed photos and descriptions protect both you and the tenant. This documentation is crucial if a tenant causes damage to the property and a compensation claim arises. We ensure that these reports are thorough and can support any potential claims to CBS or SACAT, preventing disputes and safeguarding your property.

Repairs & Maintenance

We ensure that all maintenance and repairs are handled efficiently, using professional contractors who provide high-quality service at fair prices.

• Preferred Contractors:
  We maintain a list of trusted contractors who offer great value without compromising on quality. We’ll provide you with a quote before any job starts, and you’re welcome to engage your preferred contractors if you wish.

• Smoke Alarm Maintenance:
  We recommend using Smoke Alarm Services for annual smoke alarm maintenance (around $119/year) for safety and insurance compliance.

• Air Conditioner Maintenance:
  We check that air conditioner filters are cleaned during each routine inspection.

Garden Care

We want your property to look great, and that includes well-maintained gardens.

• Tenant Responsibility:
  Tenants are responsible for the lawns and gardens, but as the landlord, you are responsible for pruning trees.

• Providing Garden Tools:
  We recommend providing an easy-to-use hose or sprinkler for the tenants. If there’s no sprinkler or hose, tenants may not go out of their way to get one, and it helps ensure the garden looks just as good when they move out.

Why Choose The Property People?

At The Property People, we focus on providing personalized, high-quality property management. From appraisal to tenant selection to routine inspections, we ensure that your property is well-maintained and your rental return is maximized.

• Expert Advice:
  Our experienced team is here to guide you at every stage of the rental process.

• Free Marketing & Advertising:
  We provide free advertising to help you get your property seen by the right tenants.

• Transparent Communication:
  We believe in clear, open communication, keeping you informed every step of the way.

Ready to Rent Your Property?

If you're ready to start renting your property with The Property People, get in touch today! Our team is here to help you maximize your rental return while minimizing the hassle.

👉 Contact us now for a free property appraisal!